Privacy Policy

Last updated: 10/23/2025

1. Introduction

At AACUSTODIA, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for tokenized precious metals custody services.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Name and contact information (email address)
  • Account credentials
  • Wallet addresses
  • Transaction history
  • Identity verification documents (for KYC compliance)

Technical Information

  • IP addresses and device information
  • Browser type and version
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our custody services
  • Process transactions and manage your portfolio
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Communicate important updates and service notifications
  • Improve our services and user experience
  • Send marketing communications (only with your consent)

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Multi-factor authentication
  • Regular security audits and penetration testing
  • Limited access to personal information on a need-to-know basis
  • Secure data centers with physical security measures

5. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations (under strict confidentiality agreements)
  • Law enforcement or regulatory authorities when required by law
  • Professional advisors (lawyers, auditors, insurers)
  • Third parties in connection with a business transfer or acquisition

6. Your Privacy Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information (subject to legal obligations)
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Lodge a complaint with a data protection authority

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are maintained for a minimum of 7 years as required by financial regulations.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a prominent notice on our platform. Your continued use constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact us at contact@aacustodia.com